Returns

I want everyone to be excited and satisfied with Box Break merchandise. If you encounter any issues please reach out so I can help to solve the issue and create a better experience for everyone going forward !!

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Returns are accepted within 10 days of your order being marked as delivered.

To start a return, please email us with your order number and reason for the return. We will provide you with return instructions once your request has been reviewed.

• Customers are responsible for all return shipping costs.
• Items must be returned in their original condition unless the return is due to a manufacturing defect or shipping damage.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us as soon as possible with clear photos of the item and its packaging.

If we determine that the damage or defect was not caused by the buyer, you will be eligible for a full refund or a replacement item at no additional cost.

Requesting a return

To request a return or report a damaged item, please contact us by email and include:

• Your order number
• A description of the issue
• Photos (for damaged or defective items)

I will do my best to respond to all return requests as quickly as possible !!